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[SOLVED]AS6104T HDD LEDs state frozen

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[SOLVED]AS6104T HDD LEDs state frozen

Postby melis » Thu Aug 09, 2018 8:24 am

Hello,
I have a problem with my NAS. Everything was fine till today. Now on my NAS, HDD LEDs are frozen on solid green state. Disks are working normally, but LEDs not blinking. NAS was rebooted few times, but it doesn't resolved my problem. I can't create support ticket, because support site returns PHP error during submitting. Can anyone help me?

Thanks and best regards.
Last edited by melis on Sun Aug 12, 2018 1:00 am, edited 1 time in total.
melis
 
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Re: AS6104T HDD LEDs state frozen

Postby crazynas » Fri Aug 10, 2018 2:01 pm

Hi Melis,
It's working now.
https://support.asustor.com/
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Re: AS6104T HDD LEDs state frozen

Postby melis » Fri Aug 10, 2018 6:47 pm

Hi crazynas,
Thanks for info. I madea ticket already, and I'm waitning for solution - different than factory reset. If anyone had similiar problem and found solution, I will be glad, if he share it with me.

Thanks for any tips and best regards.
melis
 
Posts: 4
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[SOLVED] Re: AS6104T HDD LEDs state frozen

Postby melis » Sun Aug 12, 2018 12:39 am

I resolved this issue myself.
- NAS shutdown
- removed all disks
- powered on NAS
- NAS shutdown
- placed all disks
- powered on NAS
LEDs works propertly, data not affected

Maybe it will be useable for someone else...

UPDATE:
For sure, in my case issue was caused by overheating.
melis
 
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Re: [SOLVED]AS6104T HDD LEDs state frozen

Postby crazynas » Mon Aug 13, 2018 9:12 am

Hi Melis,
Can you sharing HDD's Brand?
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Re: [SOLVED]AS6104T HDD LEDs state frozen

Postby melis » Mon Aug 13, 2018 3:38 pm

Hi crazynas,
I have 4 x WDC WD20EFRX-68EUZN0. Drives are ok. In my case, cause of the problem was unit overheating. I removed side panel from RACK BOX and issue didn't occures again. With side panel mounted problem coming back after hour. I'm waiting for fans to my RACK BOX. Unfortunately, NAS is paleced with UPS in this box, and without ventilation system inside, temperature is too high.
melis
 
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