Unknown "Other Files" taking up space in the NAS

[benedictffr]

Greetings,

Has anyone else encountered unknown "Other Files" taking up space in the NAS?

I am running on Raid 5 with about 10TB of space however about 9.17TB has been taken up by "Unknown Files" and I can't seem to find where is it.

I am also running an Owncloud server but ADM shows that it is only taking up about 1TB of space.

Any help would be great. Thank you.

[orion]

Where did you see "Other Files"?

[benedictffr]

From activity monitor.

[orion]

That should mean most of your volume space is consumed by other apps. Not sure how many apps belong to this category. You can check what's the size occupied by each shared folders (File Explorer -> Select shared folder -> right mouse click to select properties).

[benedictffr]

That was what i thought too but i have gone through all the files and i have even deleted files. i noticed after i deleted them, it shows free space on activity monitor but after awhile that free space starts to decrease until it became 0B left. Wondering if it could be a virus?
what do you think?

[orion]

That's new for me. I just saw that someones reported here about a bitcoin miner virus. The virus consumes CPU power, rather than disk space. And it seems that the newer ADM version prevent this behavior now.

What shared folder (and the directory) did you delete files to free the occupied disk space? That should be a clue to find out what's the process.

[benedictffr]

I see. My ADM is at the latest version right now.

Apologies I phrased it wrongly. Deleting files on the NAS does free up space but not on the "Other files", it remains the same size @ 9.7TB. I couldn't find anything in the NAS that is taking up that much space. I run a cloud service on it as well using Owncloud but that is only taking up about 1TB.

Quite lost right now. Contemplating to backup everything from my cloud and wiping the NAS for a clean install. I own two of these NAS from Asustor but only this one is giving me this problem. Not sure where went wrong.

[orion]

Sounds that you reinitialized the NAS. If you did not do it yet, I think you should send a support request to asustor. They should be able to find the detailed information on file system easily. https://support.asustor.com/

[benedictffr]

What does reintializing the NAS mean?

[orion]

What does reintializing the NAS mean?

You said "Contemplating to backup everything from my cloud and wiping the NAS for a clean install."