I have recently bought the Asustor 602T and encountered several problems trying to use its functionalities. As background information: my router is a Tilgin HG1113 and may be part of the problems... In other, I regard myself not as a high-tech data-geek, but way over the average competent with computer hard- and software. I am sorry about this becoming a messy topic, but I want to describe my problems and the temporary solutions I have tried.
Problem 1: Remote access
I have managed to set my 602T and transfer files between it and my computer using ethernet cable between the 602T and my router, and both ethernet or local wlan on my computer. I have not managed to access the 602T from the internet, even though I have tried to set up and use the cloud-feature. I have a NetGear Stora that I have no problems using Netgears cloud-feature with, using the same router. Unfortunately I do not have username and pasword for my router, so I have not had the chance to manually configure the router as described in your "Asustor College"-pdf. I have though sent a request about the username and pasword to my internet- and routersupplier. Any common mistakes, or suggestions for solutions?
Problem 2: Unreliable connecting switching between LAN1, LAN2 and wi-fi
I have experienced varieting easyness/difficulties connecting to my 602T. I have tried both LAN-ports, and wi-fi dongle. Usually I have no problem connection through the LAN-ports, though the LAN2 seem to less reliable than LAN1 (might be coincidence). Sometimes though the control center reports that the LAN-connection is "not ready", independent of how long I let it stay connected. The wi-fi dongle I have used is a Samsung WIS12ABGNX (yep, I know its not in your compatibility-list, but still). Using ethernet I always discover the 602T through the Control Center installed on my PC, while I seldom can discover nor use the 602T using only the wi-fi. While both ethernet and wi-fi is connected, the wi-fi status in "Settings" allways says that there is good signal with my router, and that wi-fi is "completed" ( = connected I presume). Using AIremote on my Iphone I still have not been able to discover the 602T while only wi-fi is connected. I am always able to discover it while being connected through ethernet. Can you help me assume any reason for why discovering and connecting to my 602T should be unreliable?
Problem 3: Blurry picture on the TV
I have tried using the 602T on my TV using the HDMI-cable and Boxee. I experienced the picture as slightly blurry, just a hint so that I after less than 5 minutes become tired in my eyes... I don't have this problem using my computer or other media connected to the TV. I believe that the picture must be just a hint of shaky, or that the picture-frequency is not good for my eye. I believe the TV reported 75Hz in frequency, which is faster than when I use my computer without problem (60Hz). I cannot find anywhere in the settings where I can adjust this. Have anybody else reported this problem, or is there an easy solution to this?
Thank you for any help!
-Truels from Norway