Hi all.
I have installed Surveillance Center v2.8.0.12071 on my AS4004T (running ADM v3.5.6.RHA2).
Of course, I have no camera configured yet, so I started the application and then selected "Settings".
Nothing happens.
I only see an empty screen with 4 empty black areas. But no way to set up a camera.
So I cannot do anything with it...
Any hint?
Surveillance server v2.8
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- Posts: 5
- youtube meble na wymiar Warszawa
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Surveillance server v2.8
- Attachments
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- Screenshot after clicking "Settings".
- SHOT-20210621_154601.png (42.26 KiB) Viewed 3669 times
- orion
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Re: Surveillance server v2.8
Did you get a compatible IPCam (https://www.asustor.com/en-gb/service/ipcam?id=ipcam)?
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Re: Surveillance server v2.8
I first need to configure it, don't I?
- orion
- Posts: 3485
- Joined: Wed May 29, 2013 11:09 am
Re: Surveillance server v2.8
?? You said "I only see an empty screen with 4 empty black areas. But no way to set up a camera." If you don't own a camera, how can you configure it?
Or what do you expect to configure?
By the way, if you press "Settings", it should show you more function icons.
Or what do you expect to configure?
By the way, if you press "Settings", it should show you more function icons.
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- Posts: 5
- Joined: Mon Jun 21, 2021 9:36 pm
Re: Surveillance server v2.8
> ?? You said "I only see an empty screen with 4 empty black areas. But no way to set up a camera." If you don't own a camera, how can you configure it?
> Or what do you expect to configure?
I have an IP camera I need to configure. How do I do that if the config tab doesn't show any parameter to configure?
> By the way, if you press "Settings", it should show you more function icons.
Only I don't get anything there.... See screenshot... Once I hit Settings All tabs get greyed pout and nothing is possible.
Could you please post a screenshot of whatever the settings are?
> Or what do you expect to configure?
I have an IP camera I need to configure. How do I do that if the config tab doesn't show any parameter to configure?
> By the way, if you press "Settings", it should show you more function icons.
Only I don't get anything there.... See screenshot... Once I hit Settings All tabs get greyed pout and nothing is possible.
Could you please post a screenshot of whatever the settings are?
- orion
- Posts: 3485
- Joined: Wed May 29, 2013 11:09 am
Re: Surveillance server v2.8
OK, that's abnormal. What browser do you use? You should try Chrome.
After press "Settings", you should see the following:
After press "Settings", you should see the following:
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- Posts: 5
- Joined: Mon Jun 21, 2021 9:36 pm
Re: Surveillance server v2.8
As you can see from screenshot mine is Google Chrome too.
I think I don't have any "Playback" because I still haven't anything yet to play back. Is my assumption correct?
I think I started understanding.
Surveillance server v2.8 only works with Windows 10.
You need to install a Windows-only "component" which weighs for 120 MB.
The component is a full-blown binary-only client to the surveillance server.
Under Windows 10, and that alone, the web UI behaves in a reasonable way.
Under Linux/OSX it doesn't work.
Under Android it doesn't work and shows an 8x8 (64!) live view even with no camera at all.
TBH, SS looks more like a toy application, not a serious product.
To name a few reasons:
1. In the 21st century we don't need any "component": Chrome, Firefox, Safari, Vivaldi, Opera etc. all allow for rich multimedia web UX/UI (as seen in Youtube and Zoom).
2. Limiting the support to Windows is nonsense. Same reasoning as above.
3. Ignoring the main mobile platform (70+%) is another nonsense (there's not even a dedicated app!).
4. The SS becomes unavailable in case the "component" software is not aligned in time with new Windows releases and patches.
I am returning the product to a normal NAS usage. Will look for something that can actually work as a surveillance server.
Any hint?
I think I don't have any "Playback" because I still haven't anything yet to play back. Is my assumption correct?
I think I started understanding.
Surveillance server v2.8 only works with Windows 10.
You need to install a Windows-only "component" which weighs for 120 MB.
The component is a full-blown binary-only client to the surveillance server.
Under Windows 10, and that alone, the web UI behaves in a reasonable way.
Under Linux/OSX it doesn't work.
Under Android it doesn't work and shows an 8x8 (64!) live view even with no camera at all.
TBH, SS looks more like a toy application, not a serious product.
To name a few reasons:
1. In the 21st century we don't need any "component": Chrome, Firefox, Safari, Vivaldi, Opera etc. all allow for rich multimedia web UX/UI (as seen in Youtube and Zoom).
2. Limiting the support to Windows is nonsense. Same reasoning as above.
3. Ignoring the main mobile platform (70+%) is another nonsense (there's not even a dedicated app!).
4. The SS becomes unavailable in case the "component" software is not aligned in time with new Windows releases and patches.
I am returning the product to a normal NAS usage. Will look for something that can actually work as a surveillance server.
Any hint?
- Attachments
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- Screenshot from Android R w/ Chrome latest
- Screenshot_20210622-130131486.jpg (146.03 KiB) Viewed 3646 times
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- Screenshot from Windows 10 w/ Chrome latest
- shot-2021-06-22 12_52_20-AS4004T-824C.png (196.98 KiB) Viewed 3646 times
Last edited by NotOrAnd on Tue Jun 22, 2021 7:24 pm, edited 3 times in total.
- orion
- Posts: 3485
- Joined: Wed May 29, 2013 11:09 am
Re: Surveillance server v2.8
mm... I don't know. The software version is the same as mine. I think you should send a support ticket to asustor directly. https://support.asustor.com/