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NAS & Printer

PostPosted: Tue May 04, 2021 7:24 pm
by coat
Hi everyone!
I have a problem with my AS1004T v2 and the printer.
I have connected the printer (Samsung SCX-4x21 Series) to the NAS.
It detect the printer in "External peripherals" and I set it as Network Printer.
I can find the NAS and shared folder in Network folder on my Windows 10 but I can't find the printer.

I have also tried to set the printer as USB IP Printer to connect it by ASUSTOR Control Center but when I go to Action -> USB IP Printer and click to "Connect"....nothing happen (and sometimes ACC cant' find my NAS....don't know why).

I've also tried this and this guides without success.

Can you halp me?

Thank you very much

Re: NAS & Printer

PostPosted: Thu Jun 03, 2021 4:03 am
by rizarefaldi
coat wrote:Hi everyone!
I have a problem with my AS1004T v2 and the printer.
I have connected the printer (Samsung SCX-4x21 a4 Series) to the NAS.
It detect the printer in "External peripherals" and I set it as Network Printer.
I can find the NAS and shared folder in Network folder on my Windows 10 but I can't find the printer.

I have also tried to set the printer as USB IP Printer to connect it by ASUSTOR Control Center but when I go to Action -> USB IP Printer and click to "Connect"....nothing happen (and sometimes ACC cant' find my NAS....don't know why).

I've also tried this and this guides without success.

Can you halp me?

Thank you very much

i month without solution, im also getting this issue. Did you fix your issue?

Re: NAS & Printer

PostPosted: Thu Jun 03, 2021 9:33 am
by orion
I did not try this function before. I'll suggest you to send a support ticket to asustor directly. https://support.asustor.com/

Re: NAS & Printer

PostPosted: Thu Jun 03, 2021 9:07 pm
by elFarto
Again with the 'open a support ticket' , I guess you assume if you don't have the answer no one but support will

I suggest posting on https://www.reddit.com/r/asustor there are far more capable people posting there

Re: NAS & Printer

PostPosted: Fri Jun 04, 2021 9:55 am
by orion
elFarto wrote:Again with the 'open a support ticket' , I guess you assume if you don't have the answer no one but support will

Nope. I believe I'm the most active user in this forum. @coat and @rizarefaldi are new to this forum. So I simply share support anchor with them. After all, asustor guys should know their NAS inside very well.

Re: NAS & Printer

PostPosted: Fri Jun 04, 2021 10:03 am
by elFarto
I can see you post just for the sake of posting, there isn't a prize for the most posts.

Back to my point about this forum in the meet and greet, this unnecessary posting is a big part of what is wrong here. No one should have to sift through pages of comments to find usable information.

Re: NAS & Printer

PostPosted: Fri Jun 04, 2021 10:06 am
by orion
What you said should apply to you as well. As least, I got a lot of positive feedbacks. How about you?

Re: NAS & Printer

PostPosted: Fri Jun 04, 2021 4:24 pm
by father.mande
Hi elfarto, coat,

It's a user forum, so nobody can believe that all is tested an all configuration was done by each user, also we have our NAS and config and don't run specific test as support can ...

Any aggressive approach is not courteous for people trying to help (on their free time). :roll: :mrgreen:

For your problem, I can't test, but you can verify this point :
... be sure that smb.conf (in /volume0/usr/builtin/etc/samba) contains the printer and what is the exact share name and authorization
... ... in case of problem, go back to the configuration menu.
... after try to attache the printer using the NAS I.P. and not the NAS name ... if it works, this target another problem (smb level supported by printer, workgroup manager not update, workgroup or domains differ between NAS and desktop. , etc.)
... have a look to log : /var/log/samba/samba.log

In all case the support is also (IN ALL CASE) a good approach in parallel to any test, because support aggregates all information from lot of users, not one specific user (like me).

Philippe.

Re: NAS & Printer

PostPosted: Fri Jun 04, 2021 6:38 pm
by elFarto
orion wrote:What you said should apply to you as well. As least, I got a lot of positive feedbacks. How about you?


If you are after positive feedback go to social media for your dopamine fix.
If you want to make a difference in this forum, and really contribute why not seek out being an admin or mod. If you know this product as well as you claim you do, you should be able to whip this forum into shape in no time.
Don't be the problem, be the solution.

@father.mande I do see the content you provide is on point and helpful, but as I stated in my topic about this forum these types of posts/responses are being lost in a sea of 'contact tech support' and have you tried turning off and on again type responses.

Re: NAS & Printer

PostPosted: Mon Jun 07, 2021 9:36 am
by orion
elFarto wrote:If you are after positive feedback go to social media for your dopamine fix.
If you want to make a difference in this forum, and really contribute why not seek out being an admin or mod. If you know this product as well as you claim you do, you should be able to whip this forum into shape in no time.
Don't be the problem, be the solution.

I'm happy to see there are other opinions in this forum. Hope I can see your results soon (make a difference in this forum). And, of course, I won't adopt your advises as I know I can hep others.