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Slow download speed

Posted: Sun Jan 03, 2021 1:55 am
by Blor007
Hi

When I use EZ-connect I can download files at 200kb/sec max. BUT I can download 6 files simoultaneously at 200kb/s each so I get 1,2MB/S. This makes me think that the download speed per file is limited somewhere.


Can you pls help me?

Thank you

Re: Slow download speed

Posted: Wed Jan 06, 2021 5:06 am
by Blor007
Anyone please? My NAS is unusable atm.

Re: Slow download speed

Posted: Wed Jan 06, 2021 10:27 am
by orion
EZ connect is kind of complex. I guess your local network environment is protected very well, so EZ connect should go though external server to transfer your file. The bandwidth is shared among all EZ connect users. And I believe you cannot change the settings on the external server.

Re: Slow download speed

Posted: Sat May 08, 2021 2:44 am
by Blor007
I am very disappointed in this product as well as the available support

Re: Slow download speed

Posted: Sat May 08, 2021 3:15 am
by ilike2burnthing
This is a community forum, users helping users.

Have you contacted Support? https://support.asustor.com/

Re: Slow download speed

Posted: Sun May 09, 2021 6:54 am
by elFarto
Easy on the support trigger burny, what happened to users helping users.

@Blor007 your speed is in fact being throttled (https://www.asustor.com/online/online_help?id=13)

I would suggest you setup vpn server on your NAS and connect that way.

Re: Slow download speed

Posted: Sun May 09, 2021 7:05 am
by ilike2burnthing
Was responding to their last comment which they posted in two separate threads, not the original issue.