Slow download speed

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Blor007
Posts: 5
youtube meble na wymiar Warszawa
Joined: Wed Dec 23, 2020 10:22 pm

Slow download speed

Post by Blor007 »

Hi

When I use EZ-connect I can download files at 200kb/sec max. BUT I can download 6 files simoultaneously at 200kb/s each so I get 1,2MB/S. This makes me think that the download speed per file is limited somewhere.


Can you pls help me?

Thank you
Blor007
Posts: 5
Joined: Wed Dec 23, 2020 10:22 pm

Re: Slow download speed

Post by Blor007 »

Anyone please? My NAS is unusable atm.
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orion
Posts: 3482
Joined: Wed May 29, 2013 11:09 am

Re: Slow download speed

Post by orion »

EZ connect is kind of complex. I guess your local network environment is protected very well, so EZ connect should go though external server to transfer your file. The bandwidth is shared among all EZ connect users. And I believe you cannot change the settings on the external server.
Blor007
Posts: 5
Joined: Wed Dec 23, 2020 10:22 pm

Re: Slow download speed

Post by Blor007 »

I am very disappointed in this product as well as the available support
ilike2burnthing
Posts: 379
Joined: Thu Apr 09, 2020 8:01 pm

Re: Slow download speed

Post by ilike2burnthing »

This is a community forum, users helping users.

Have you contacted Support? https://support.asustor.com/
elFarto
Posts: 20
Joined: Mon Apr 26, 2021 10:29 am

Re: Slow download speed

Post by elFarto »

Easy on the support trigger burny, what happened to users helping users.

@Blor007 your speed is in fact being throttled (https://www.asustor.com/online/online_help?id=13)

I would suggest you setup vpn server on your NAS and connect that way.
ilike2burnthing
Posts: 379
Joined: Thu Apr 09, 2020 8:01 pm

Re: Slow download speed

Post by ilike2burnthing »

Was responding to their last comment which they posted in two separate threads, not the original issue.
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