It is currently Sat Jan 23, 2021 4:00 am
All times are UTC + 8 hours

ONVIF PTZ Not Working

Got a question about our NAS utilities? The answer lies within.

ONVIF PTZ Not Working

Postby agrantta » Thu Nov 14, 2019 2:38 pm

Hi

I bought a generic ONVIF CCTV. It works fine for recording and playback, I can change the resolution. In fact most things work. However the PTZ doesn't seem to work through Surveillance Center. Do I need to set the PTZ to a specific protocol or is the some other config I might need to do?

The camera works just fine through the bespoke app delivered with the camera.

Regards

Sandy
agrantta
 
Posts: 3
Joined: Fri Sep 25, 2015 8:48 pm

Re: ONVIF PTZ Not Working

Postby orion » Fri Nov 15, 2019 12:24 pm

I think you can check the compatible list from asustor's official web site to see if your IPCam model is matched or not. If not, you should write a support ticket to asustor to ask them integrating it. But I believe it should take long time.
User avatar
orion
 
Posts: 2867
Joined: Wed May 29, 2013 11:09 am

Return to NAS Utilities

  • You cannot post new topics in this forum
    You cannot reply to topics in this forum
    You cannot edit your posts in this forum
    You cannot delete your posts in this forum
    You cannot post attachments in this forum
  • Who is online

    Users browsing this forum: No registered users and 3 guests