Hi,
Whenever I try uploading files into the File explorer interface, the upload runs to a few percentages and then fails. The message I see is: Unable to upload file.
This has only been happening since yesterday. I can confirm that the hard drive is quite new (only a few days old), and was purchased directly from Seagate. The drive health
is also normal.
Not sure how to resolve this issue.
Steps that I did:
Upload a file into File explorer. The upload starts, runs a for a few percentage of completion, and then Stops on its own. It then reports 'Unable to upload file' in its Log.
Does anyone know how to resolve this error ? Thanks!
Unable to upload file into File Explorer
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Unable to upload file into File Explorer
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AS5304T - 16GB DDR4 - [16TB]
- Nazar78
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Re: Unable to upload file into File Explorer
I seldom use this but I just tested a 13GB upload on the latest firmware 4.1.0.RJ72 and it's working fine. Do you also have the same issue with other protocols i.e. SMB? Suggest you open a ticket with Asustor Support.
AS5304T - 16GB DDR4 - ADM-OS modded on 2GB RAM
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps
When posting, consider checking the box "Notify me when a reply is posted" to get faster response
Internal:
- 4x10TB Toshiba RAID10 Ext4-Journal=Off
External 5 Bay USB3:
- 4x2TB Seagate modded RAID0 Btrfs-Compression
- 480GB Intel SSD for modded dm-cache (initramfs auto update patch) and Apps
When posting, consider checking the box "Notify me when a reply is posted" to get faster response
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- Posts: 46
- Joined: Tue Jun 28, 2022 5:48 am
- Location: United Kingdom
Re: Unable to upload file into File Explorer
Thanks for the reply @Nazar78, I opened a ticket with them and they mentioned it could be due to very lengthy file names and that it is this:
"There is a universal character limit for files and paths under DOS (Windows). Change the file name and try again"
It seems to work now
"There is a universal character limit for files and paths under DOS (Windows). Change the file name and try again"
It seems to work now
AS5304T - 16GB DDR4 - [16TB]