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NAS access to Mutliple Drives

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NAS access to Mutliple Drives

Postby Ken I » Mon Jun 20, 2022 3:43 am

Hi,

I am hoping someone has a simple solution to my problem. I have a AS5202T NAS and want to upgrade the original 2TB drive. I purchased a new 4TB drive and want to move all the data and setting from the original drive to the new drive. The storage Manager App shows both drives (original=drive 1, new=drive 2). However, drive 2 is noted as being "Inactive" and the File Explorer App can't see drive 2. How do I copy the data and system info from drive 1 to drive 2?

Note: I did initialize the new drive as a stand-alone drive via ASUSTOR setup process so maybe that's where I went wrong. That being said, before I did the stand-alone setup, I did try just starting the NAS up with the original HDD in drive 1 and the New HDD in drive 2 but wasn't able to see drive 2 in File manager.

Any help or suggestions would be appreciated.
Thanks, Ken
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Re: NAS access to Mutliple Drives

Postby orion » Mon Jun 20, 2022 9:59 am

After you initialized the new disk as a stand-alone drive (volume 2), you'll need to create shared folder(s) onto this volume (ADM -> Access Control).
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Re: NAS access to Mutliple Drives

Postby Ken I » Tue Jun 21, 2022 12:04 am

Thanks for the quick response! Both drives contain shared folders (per ADM->Access Control). It doesn't seem to matter which drive is in drive 1, in either case the disk in drive 2 is noted by ADM-> Storage Manager as "Inactive" and I'm unable to see the drive 2 files/folders via ADM-> File Explorer. Any chance there's an option I've missed in ADM-> File Explorer that allows it to change which drive it's looking at?
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Re: NAS access to Mutliple Drives

Postby orion » Tue Jun 21, 2022 9:55 am

Did you see volume 1 and volume 2 under Storage Manager? If you did not see volume 2, it means you did not create volume correctly. You should create volume 2 under Storage Manager first. Then go to Access Control to create another new shared folder(s) on volume 2. After you complete "these 2 procedures", you can access files under File Explorer.
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Re: NAS access to Mutliple Drives

Postby Ken I » Wed Jun 22, 2022 12:05 am

'Yes I can see both Volume 1 & 2 under Storage Manager. But . . Volume 2 is identified as "Inactive" and I'm unable to do anything with/to it.
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Re: NAS access to Mutliple Drives

Postby orion » Wed Jun 22, 2022 9:56 am

mm... Then the word "inactive" should mean something wrong in your new disk. You should check System Information -> Log to see if there are any disk errors.
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