I was trying to update Plex today and now i am unable to even install any apps. The App Central with say its installing but won't actually do anything. Any help would be appreciated.
EDIT: just got this error:
Unable to connect to App Central server or connection timeout. Please check your network environment and try again later. (Ref. 5608)
Cant Install Apps
-
- Posts: 2
- youtube meble na wymiar Warszawa
- Joined: Fri Jan 14, 2022 5:20 am
-
- Posts: 1
- Joined: Fri Jan 14, 2022 6:29 am
Re: Cant Install Apps
Im having same issue. When opening app central it never loads gives message "Unable to connect to App Central server or connection timeout. Please check your network environment and try again later. (Ref. 5608)" after factory restore.
-
- Posts: 1
- Joined: Fri Jan 14, 2022 8:11 am
Re: Cant Install Apps
Hello! I've run into the same problem, and here's what I discovered:
(FYI, I ran into this problem regardless of whether I tried to install the very latest version of Plex Media Server directly from an apk file, OR from App Central, which offers, at the moment, a slightly older version of Plex.)
TL;DR - The developer.asustor.com website is down, App Central needs it, but I found a workaround.
Details - The developer.asustor.com site provides the nice app icons that the ADM web interface's App Central uses. I assume it provides more than that, but maybe not for this! Here's why I think that: I did some digging under the hood, and discovered a wget process that seemed to be hung:
So, I tried downloading it myself, using a browser. No luck, and a little sleuthing reveals that the website is, indeed, down right now. So I found a random little png icon to use instead, put it in the /usr/local/AppCentral/plexmediaserver/CONTROL directory, named it "icon-server.png" and assigned it user/group/file attributes that matched a similar png image already in there:
I then killed the process that was running that hung wget... ...and the install immediately finished up in App Central -- it would seem that when I killed the wget process, having already done its work for it, the rest of the install went off without a hitch.
And yes, I now have a slightly wonky looking icon in App Central for my Plex Media Server install... lol
Hope that helps.
(FYI, I ran into this problem regardless of whether I tried to install the very latest version of Plex Media Server directly from an apk file, OR from App Central, which offers, at the moment, a slightly older version of Plex.)
TL;DR - The developer.asustor.com website is down, App Central needs it, but I found a workaround.
Details - The developer.asustor.com site provides the nice app icons that the ADM web interface's App Central uses. I assume it provides more than that, but maybe not for this! Here's why I think that: I did some digging under the hood, and discovered a wget process that seemed to be hung:
Code: Select all
root@mynas:/var/log # netstat -tp | grep -v TIME_WAIT
Active Internet connections (w/o servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 mynas:ssh mymac:62894 ESTABLISHED 6005/0
tcp 0 0 localhost:1884 localhost:50250 ESTABLISHED 5909/mosquitto
tcp 0 1 mynas:42698 ec2-107-21-242-130.compute-1.amazonaws.com:www SYN_SENT 19298/wget
tcp 0 0 localhost:50250 localhost:1884 ESTABLISHED 6015/cmsmgr
tcp 0 0 mynas:8001 mymac:64376 ESTABLISHED 1746/lighttpd
tcp 0 0 mynas:8001 mymac:64647 ESTABLISHED 1746/lighttpd
Code: Select all
root@mynas:/volume1/.@root # ps -ef | grep 19298
19298 root 0:00 /usr/bin/wget -O /usr/local/AppCentral/plexmediaserver/CONTROL/icon-server.png http://developer.asustor.com/uploadIcons/0020_999_1596450666_plex.png
Code: Select all
root@mynas:/volume1/.@plugins/AppCentral/plexmediaserver/CONTROL # ls -al
total 64
drw-rw-r-- 2 root root 4096 Jan 13 15:58 ./
drwxr-xr-x 5 5556 5556 4096 Jan 13 15:52 ../
-rw-rw-r-- 1 root root 127 Jan 12 11:02 changelog.txt
-rw-rw-r-- 1 root root 1061 Jan 12 11:04 config.json
-rw-rw-r-- 1 root root 81 Jan 12 11:02 description.txt
-rw-r--r-- 1 root root 3017 Jan 13 15:52 icon-disable.png
-rw-rw-r-- 1 root root 10343 Jan 12 11:02 icon-enable.png
-rw-rw-r-- 1 root root 10343 Jan 12 11:02 icon.png
-rwxr-xr-x 1 root root 1592 Jan 12 11:02 start-stop.sh*
Code: Select all
chown root:root icon-server.png
chmod 664 icon-server.png
Code: Select all
kill -9 19298
And yes, I now have a slightly wonky looking icon in App Central for my Plex Media Server install... lol
Hope that helps.
-
- Posts: 2
- Joined: Fri Jan 14, 2022 5:20 am
Re: Cant Install Apps
I will try to replicate your results!