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Slow download speed

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Slow download speed

Postby Blor007 » Sun Jan 03, 2021 1:55 am

Hi

When I use EZ-connect I can download files at 200kb/sec max. BUT I can download 6 files simoultaneously at 200kb/s each so I get 1,2MB/S. This makes me think that the download speed per file is limited somewhere.


Can you pls help me?

Thank you
Blor007
 
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Re: Slow download speed

Postby Blor007 » Wed Jan 06, 2021 5:06 am

Anyone please? My NAS is unusable atm.
Blor007
 
Posts: 5
Joined: Wed Dec 23, 2020 10:22 pm

Re: Slow download speed

Postby orion » Wed Jan 06, 2021 10:27 am

EZ connect is kind of complex. I guess your local network environment is protected very well, so EZ connect should go though external server to transfer your file. The bandwidth is shared among all EZ connect users. And I believe you cannot change the settings on the external server.
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orion
 
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Re: Slow download speed

Postby Blor007 » Sat May 08, 2021 2:44 am

I am very disappointed in this product as well as the available support
Blor007
 
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Re: Slow download speed

Postby ilike2burnthing » Sat May 08, 2021 3:15 am

This is a community forum, users helping users.

Have you contacted Support? https://support.asustor.com/
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Re: Slow download speed

Postby elFarto » Sun May 09, 2021 6:54 am

Easy on the support trigger burny, what happened to users helping users.

@Blor007 your speed is in fact being throttled (https://www.asustor.com/online/online_help?id=13)

I would suggest you setup vpn server on your NAS and connect that way.
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Re: Slow download speed

Postby ilike2burnthing » Sun May 09, 2021 7:05 am

Was responding to their last comment which they posted in two separate threads, not the original issue.
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