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Re: Support from Asustor

Posted: Thu Nov 15, 2018 10:05 am
by Marco@ASUSTOR
Chrys wrote:
danchees wrote:...with my email and generated password...
You don't have to use this generated password from the E-mail. You need your Registration e-mail and password what you have given in the NAS under REGISTRATION.
I had the same issue but i had to read well the asked parameters :)

I have written a Ticket too and hope it will be answered. Otherwise this NAS will be returned and i will buy another Synology.

What's your ticket number?

Re: Support from Asustor

Posted: Fri Nov 16, 2018 7:33 pm
by Chrys
Hi Marco

26841

I got an answer and i am checking the mentioned solution today. It works but i don't understand why is this functionality "allowed" (created direrctories 2 or 4 times). The tipp is only a workaround in my opinion.
So i will write an answer on the weekend.

Could you check it too please? :)
viewtopic.php?f=49&t=9985

Re: Support from Asustor

Posted: Tue Nov 20, 2018 10:24 am
by Marco@ASUSTOR
Chrys wrote:Hi Marco

26841

I got an answer and i am checking the mentioned solution today. It works but i don't understand why is this functionality "allowed" (created direrctories 2 or 4 times). The tipp is only a workaround in my opinion.
So i will write an answer on the weekend.

Could you check it too please? :)
viewtopic.php?f=49&t=9985
I'll do my best to find out! Thanks for your patience!