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Support from Asustor

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Re: Support from Asustor

Postby Marco@ASUSTOR » Thu Nov 15, 2018 10:05 am

Chrys wrote:
danchees wrote:...with my email and generated password...


You don't have to use this generated password from the E-mail. You need your Registration e-mail and password what you have given in the NAS under REGISTRATION.
I had the same issue but i had to read well the asked parameters :)

I have written a Ticket too and hope it will be answered. Otherwise this NAS will be returned and i will buy another Synology.



What's your ticket number?
Marco@ASUSTOR
 
Posts: 89
Joined: Mon Feb 12, 2018 4:40 pm

Re: Support from Asustor

Postby Chrys » Fri Nov 16, 2018 7:33 pm

Hi Marco

26841

I got an answer and i am checking the mentioned solution today. It works but i don't understand why is this functionality "allowed" (created direrctories 2 or 4 times). The tipp is only a workaround in my opinion.
So i will write an answer on the weekend.

Could you check it too please? :)
https://forum.asustor.com/viewtopic.php?f=49&t=9985
AS6208T
Chrys
 
Posts: 3
Joined: Wed Nov 14, 2018 9:25 pm

Re: Support from Asustor

Postby Marco@ASUSTOR » Tue Nov 20, 2018 10:24 am

Chrys wrote:Hi Marco

26841

I got an answer and i am checking the mentioned solution today. It works but i don't understand why is this functionality "allowed" (created direrctories 2 or 4 times). The tipp is only a workaround in my opinion.
So i will write an answer on the weekend.

Could you check it too please? :)
https://forum.asustor.com/viewtopic.php?f=49&t=9985

I'll do my best to find out! Thanks for your patience!
Marco@ASUSTOR
 
Posts: 89
Joined: Mon Feb 12, 2018 4:40 pm

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