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AS4004T - App compatibility question
Posted: Tue Sep 11, 2018 5:30 am
by kapre
Hi there, I was looking into buying the new
AS4004T model, but:
- I looked in
App Central at compatible
Apps, and all the ones I want to use (eg.
Plex,
Retroarch) say that they are only compatible with other Asustor models, not the AS4 series? [see screenshots below].
- I thought this was odd, considering it’s a ‘New’ model; then I looked at your
Support Hotline page, and none of the
Hotlines are listed say they can support the AS4 series either?!
So I was just wondering if the above information is correct, or if the
App Central/
Support site information just hasn’t been updated yet due to the AS4’s being too new. Thanks!
asustorissue1.png
asustorissue2.png
asustorissue3.png
asustorissue4.png
Re: AS4004T - App compatibility question
Posted: Tue Sep 11, 2018 5:35 am
by kapre
Sorry, I clicked 'Place inline' for all of the screenshots, but they didn't seem to work; so I've just attached them normally this time....
Re: AS4004T - App compatibility question
Posted: Tue Sep 11, 2018 10:01 am
by orion
I guess it's a new model such that web info is not updated. You'd better to write an inquiry to make sure of it.
https://www.asustor.com/en/about/contac ... iry_type=3
Re: AS4004T - App compatibility question
Posted: Wed Sep 12, 2018 9:01 am
by kapre
Okay thanks for the info orion, I'll give that a go!
Re: AS4004T - App compatibility question
Posted: Tue Oct 30, 2018 6:20 pm
by Marco@ASUSTOR
kapre wrote:Hi there, I was looking into buying the new
AS4004T model, but:
- I looked in
App Central at compatible
Apps, and all the ones I want to use (eg.
Plex,
Retroarch) say that they are only compatible with other Asustor models, not the AS4 series? [see screenshots below].
- I thought this was odd, considering it’s a ‘New’ model; then I looked at your
Support Hotline page, and none of the
Hotlines are listed say they can support the AS4 series either?!
So I was just wondering if the above information is correct, or if the
App Central/
Support site information just hasn’t been updated yet due to the AS4’s being too new. Thanks!
asustorissue1.png
asustorissue2.png
asustorissue3.png
asustorissue4.png
Our website info is up to date. Some apps are not yet compatible with the AS400XT because they use an entirely new CPU and need to be ported.
Re: AS4004T - App compatibility question
Posted: Mon Apr 01, 2019 2:50 pm
by fizyboy
Plex seems to support this model now but its unclear whether Sonarr & Radarr will follow suit
The fact that AS4004t can do plex video transcoding is amazing but this app compatibility issue is the only thing that stopping me from buying it =(