share files

[alanchoi]

I followed your instruction in generating the Share Link but the link will not connect to to my 602T. Is there other settings which I should be aware of to make the link works?

[Allen@AST]

Hi Alan,

Can you please PM me a sample Share Link from your NAS?

Thanks,

Allen

[alanchoi]

I got it figured out. Once I enabled the Cloud Connect the share link works. Am I doing the right thing? Thanks.

[Allen@AST]

Hi Alan,

Cloud Connect will help you to configure some port forwarding settings. So it might be possible that your port forwarding was not working correctly before. I'm glad your Share Links are working now!

Thanks,

Allen

[GaryCanada]

Is there supposed to be port forwarding or other router config to allow the file Explorer link to work? The setup and the Asustor College mention nothing of this. Also, what is this talk of "Cloud Connect"? IS this the solution? Where is it?
Thanks
Gary

[Allen@AST]

Hi Gary,

Are your Share Links not working? Can you connect to your NAS, remotely?

If you can connect to your NAS remotely, then the Share Links should work.

Our [Cloud Connect] helps you set up an easy to remember hostname for your NAS, while [EZ-Router] can help you with router configurations such as port forwarding.
Both can be found under [Settings] --> [Ease of Access].

For more information please see:

http://download.asustor.com/college/en/ ... onnect.pdf
http://download.asustor.com/college/en/ ... ration.pdf

Please let me know if you are still encountering any problems,

Allen