critical error, support unresponsive :-(

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c3t3HSJS
Posts: 28
youtube meble na wymiar Warszawa
Joined: Mon Apr 05, 2021 12:15 am

critical error, support unresponsive :-(

Post by c3t3HSJS »

Hello!

I had purchased a device, I have a critical condition. I find the software, though looking nice, seems to be under the surface
not mature. Where I am more worried is that that this is a device I shall trust my data with.
In short, after a reboot all configuration and data I had on it was lost and it was in the initialization mode again. I had openend a critical case with the support,
I got one non helpful feedback asking for new information, which I directly supplied. I resend the answer two times since that but it is still silence since the 23rd.
I am strongly considering sending that device back. :-(
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orion
Posts: 3482
Joined: Wed May 29, 2013 11:09 am

Re: critical error, support unresponsive :-(

Post by orion »

I'm surprised. I sent tickets many times. What's your ticket number? I can forward this forum anchor to them.
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