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AS4004T - App compatibility question

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AS4004T - App compatibility question

Postby kapre » Tue Sep 11, 2018 5:30 am

Hi there, I was looking into buying the new AS4004T model, but:

- I looked in App Central at compatible Apps, and all the ones I want to use (eg. Plex, Retroarch) say that they are only compatible with other Asustor models, not the AS4 series? [see screenshots below].
- I thought this was odd, considering it’s a ‘New’ model; then I looked at your Support Hotline page, and none of the Hotlines are listed say they can support the AS4 series either?!

So I was just wondering if the above information is correct, or if the App Central/Support site information just hasn’t been updated yet due to the AS4’s being too new. Thanks!

asustorissue1.png
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asustorissue4.png
kapre
 
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Re: AS4004T - App compatibility question

Postby kapre » Tue Sep 11, 2018 5:35 am

Sorry, I clicked 'Place inline' for all of the screenshots, but they didn't seem to work; so I've just attached them normally this time....
Attachments
asustorissue4.png
asustorissue4.png (34.84 KiB) Viewed 473 times
asustorissue3.png
asustorissue3.png (15.1 KiB) Viewed 473 times
asustorissue2.png
asustorissue2.png (20.89 KiB) Viewed 473 times
asustorissue1.png
asustorissue1.png (18.97 KiB) Viewed 473 times
kapre
 
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Re: AS4004T - App compatibility question

Postby orion » Tue Sep 11, 2018 10:01 am

I guess it's a new model such that web info is not updated. You'd better to write an inquiry to make sure of it. https://www.asustor.com/en/about/contact_form?inquiry_type=3
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orion
 
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Re: AS4004T - App compatibility question

Postby kapre » Wed Sep 12, 2018 9:01 am

Okay thanks for the info orion, I'll give that a go!
kapre
 
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Re: AS4004T - App compatibility question

Postby Marco@ASUSTOR » Tue Oct 30, 2018 6:20 pm

kapre wrote:Hi there, I was looking into buying the new AS4004T model, but:

- I looked in App Central at compatible Apps, and all the ones I want to use (eg. Plex, Retroarch) say that they are only compatible with other Asustor models, not the AS4 series? [see screenshots below].
- I thought this was odd, considering it’s a ‘New’ model; then I looked at your Support Hotline page, and none of the Hotlines are listed say they can support the AS4 series either?!

So I was just wondering if the above information is correct, or if the App Central/Support site information just hasn’t been updated yet due to the AS4’s being too new. Thanks!

asustorissue1.png
asustorissue2.png
asustorissue3.png
asustorissue4.png

Our website info is up to date. Some apps are not yet compatible with the AS400XT because they use an entirely new CPU and need to be ported.
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Joined: Mon Feb 12, 2018 4:40 pm

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