I did report it and they had access to my NAS, but were not able to fix it. Then they offered that I downloaded some remote access software so we that we could have a look together. But, with the different time zones, it would mean that I have to get up in the middle of the night...and I don't feel comfortable with allowing so much access to my system.orion wrote: I usually put NAS into sleep mode, rather than shutdown. After tried to shutdown, it works. You'd better to report this issue to asustor directly. https://support.asustor.com/
Yes, that is what I mean. When in sleep mode, the NAS does not wake up. Sometimes it starts when pushing the on-off button shortly, but mostly the NAS does not react at all.orion wrote: Do you mean sleep mode, i.e., orange LED in front of NAS? I can wake NAS up without any problems (through AiMaster, WOL tool, power button... etc.).