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Configuring a VPN Service on the Asusutor

Posted: Thu Jan 21, 2021 6:34 am
by AnubisB
Hello,

I am trying to setup a VPN on my 6604 but not succeeding so far.

I want to use Sonar & Radar to to download my media, but want to do so from behind a VPN as one does on a PC.

I setup Radar, and Sonar, but cant move forward without a VPN.

I use Cyberghost VPN, so I tried following the tutorial on Asustor website, https://www.asustor.com/en-gb/online/Co ... ?topic=322, but it still doesn't work.

Can anyone help me out,

Thank you

Re: Configuring a VPN Service on the Asusutor

Posted: Thu Jan 21, 2021 10:03 am
by orion
You need to post the details about the error. Or no one knows what's going on.

Re: Configuring a VPN Service on the Asusutor

Posted: Fri Jan 22, 2021 6:12 am
by AnubisB
This is the error I get.

I am sure I have input the right data in, I checked 4 times.

Appreciate any help I can get.

Re: Configuring a VPN Service on the Asusutor

Posted: Fri Jan 22, 2021 10:00 am
by orion
The error is at the connection step. I believe you'll need to contact to Cyberghost VPN.

On the other hand, I think you can try those settings under PC first (use standard openvpn tool, rather than Cyberghost VPN software). That might be helpful to identify what's the problem.

Re: Configuring a VPN Service on the Asusutor

Posted: Mon Jan 25, 2021 8:26 am
by AnubisB
Hi Orion,
So I did what you suggested and downloaded an open VPN client onto my PC and used the same credentials that I used to setup the Lockerstor and it worked perfectly with no issues at all.
This leads to the conclusion that it is not the connection, it is the configuration on the NAS which I followed to the letter as per their tutorial.

Any ideas?

Re: Configuring a VPN Service on the Asusutor

Posted: Mon Jan 25, 2021 10:01 am
by orion
mm... I cannot deduce what's the problem without detailed log. I'll suggest you to send a support request to asustor. They should be able to check it remotely. https://support.asustor.com/

Re: Configuring a VPN Service on the Asusutor

Posted: Sun Jan 31, 2021 3:49 am
by AnubisB
Hi all,
I just wanted to let you know the updates, So I switched VPN providers from Cyberghost to Express VPN and Voila! Everything worked!
It was obviously something to do with Cyberghost.
Express VPN also came with AMAZING speeds, much better than Cyberghost.

Just wanted to let you know how it was resolved, thanks to all that helped.

Re: Configuring a VPN Service on the Asusutor

Posted: Sat Mar 06, 2021 9:40 pm
by cutedrake
I suggest you to use a docker for that instead of the AppCentral package, since using the standard solution from Asustor makes the whole traffic pass through the VPN. Instead, by using the haugene/transmission-openvpn docker instance, you make only the transmission traffic pass through the VPN. This is far better for example if you plan to host your own website, since you will benefit from the local loopback. Otherwise, if you want to access for example a local Nextcloud instance, all the traffic will go through the VPN!