ClamAV Configuration Error. Never Really Worked.

[volcanic515]

Alright, so I installed the Dr. Asustor app which recommended this antivirus program as a part of its health check. I'm not sure why cause I've had nothing but problems with it from the start.

First, it never finishes a scan. Just gets hung up on something and sits there. Secondly, yesterday I found that it mysteriously "lost" it's configurations and I can't get them back no matter what I do. I uninstalled and re-installed but that didn't work either. It just keeps giving me a Configuration error pop-up like the attached. It seems somehow the configuration file got corrupted. Any advice on where to look so I can possibly delete this file so the app can create a fresh one? Also, any advice on why this thing doesn't seem to scan would be great as well but maybe after I get the configuration file sorted, the scans will finally work.

[Norbyte]

App reinstall unfortunately doesn't solve this.
No other AV app available And the predecessor the Avast was the same shit. This is just a re-badge.
Sometimes works the database auto update, sometimes not.
The scan could takes 2 days (full scan on 6TB R5), with 95% CPU (AS6104T).

It gives better and more reliable result when I scan the shares as mapped drive under Windows...shame.

[CodeMonkey_UK]

Cold comfort, but you are not alone.

I've pretty much given up on this.
Asustor support don't seem to care.

Asustor NAS does NOT have a reliable working virus scanner.
For some it seems to work, or at least they don't realise it's not working ... but for others like me it's never worked.