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Numerous issues with One Drive Business sync

PostPosted: Wed Feb 13, 2019 1:37 am
by Sabertooth
Now that we are forced to adopt datasync for one drive business, I have to report numerous issues. Be warned.

I have numerous files that refuse to sync. Some are simple (not overly large) TXT or PNG files. One drive business syncs the files but throws a hash error then creates duplicate files. When I initially enabled two way syncing, my 13 GB of files filed the entire 30 GB of One drive space that I had and I had to spend hours removing all the duplicate files, sometimes more than a dozen per file.

As others have reported with the personal one-drive datasync, these datasyncs constantly run the NAS and prevent the NAS from sleeping even though there is no changes to the one-drive files. I was pausing the sync and only running it long enough to sync changes each day. This is no longer possible as it will once again create the duplicate files when resumed resulting in severe bloat to the NAS filesystem.

Datasync for Onedrive personal did not exhibit this issue with syncing files.

I will be opening a support ticket but wanted to post this warning about this behavior since it cost me hours of time removing the duplicates. If you switch, test first with a one way sync to be sure you won't end up with this iterative loop that fills the available storage. If you switch you can not re-log in to the personal version. That option was no longer available when I tried to go back.

Edit: Support states this is a known issue but not resolved.

Re: Numerous issues with One Drive Business sync

PostPosted: Fri Feb 15, 2019 8:31 pm
by Telek
I have the same problem. From 36GB in a week I received 1TB duplicates! It’s good that you can roll back to any date within a month on the site of OneDrive. Otherwise, I would have spent a year removing duplicates.

Re: Numerous issues with One Drive Business sync

PostPosted: Sat Feb 16, 2019 4:34 pm
by hronix
Have the same problem!

Re: Numerous issues with One Drive Business sync

PostPosted: Wed Feb 27, 2019 1:56 pm
by RMerlin
Same here. I tried to switch from the Personal to the Business version of the Datasync application, and some files kept constantly re-syncing, creating duplicates until I disconnected the service. I had to go back to the Personal version, which works fine (aside from no longer being able to display some account info due to API elements being deprecated by Microsoft).

Hopefully this can be fixed before the old application completely stops working.

Re: Numerous issues with One Drive Business sync

PostPosted: Wed Mar 27, 2019 12:32 pm
by RMerlin
Uh, can Asustor fix this before Microsoft completely deprecates the old API? We're already functionning in reduced mode (can no longer get usage statistics when using the older Datasync app).

Asustor's maintenance of their official apps has always left me less than impressed in their timeliness.

Re: Numerous issues with One Drive Business sync

PostPosted: Thu Mar 28, 2019 10:03 pm
by radun
Microsoft services are nothing more than a headache, going through similar issue with one drive :x

Re: Numerous issues with One Drive Business sync

PostPosted: Thu Jun 06, 2019 10:27 am
by RMerlin
Four months later and still no news/fix from Asustor on this. This lack of support is truly disappointing.

Re: Numerous issues with One Drive Business sync

PostPosted: Sat Aug 10, 2019 5:58 am
by RMerlin
It wasn't mentionned in the changelog of the newest release, but the duplicating synced files issue seems resolved here. I was able to ditch the old unsupported Datasync app, and switch to this one.