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EZ Sync Remotely

PostPosted: Mon Mar 30, 2020 7:47 pm
by CyTo
Hi,

I try tu use EZ Sync since a remote PC but it was impossible for me to find my NAS either by the ID Cloud or via the IP of my box even by disabling Firewall and Antivirus...
I access to the NAS from a browser with the HTTPS URL (xxxxxxx / ezconnect.to) from this remote PC ...

What surprises me the most is that I tested access via ASUSTOR EZ Connect > work fine but which creates an IP / port redirection like that > https://127.0.0.1:56599/portal, this redirection is registered in the host file of Windows 10 computer.

So, if EZ Connect finds the NAS remotely, why can't EZ Sync find it?

Re: EZ Sync Remotely

PostPosted: Thu Apr 02, 2020 6:18 pm
by CyTo
Can anyone help me?

Re: EZ Sync Remotely

PostPosted: Sat Apr 18, 2020 12:55 am
by CyTo
Can anyone help me?

Re: EZ Sync Remotely

PostPosted: Mon Apr 20, 2020 11:05 am
by orion
I guess it might be caused by your network environment / settings. You'd better to send a support request to asustor directly. https://support.asustor.com/