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Unable to update through GUI

Radarr is a fork of Sonarr that aims to turn it into something like CouchPotato (Sonarr for movies).

Unable to update through GUI

Postby Duzii » Sat Mar 03, 2018 6:33 pm

Hi

I am unable to update through the GUI. I had a chat with one of the creators of Radarr and he told me to try and change the Mono TLS Provider to explicitly. Anyone know how to do that?

Below is the error message

Code: Select all
18-2-24 09:35:27.3|Warn|HttpClient|Failed to get response from: https://github.com/Radarr/Radarr/releases/download/v0.2.0.980/Radarr.develop.0.2.0.980.linux.tar.gz Error: SecureChannelFailure (The authentication or decryption has failed.)
18-2-24 09:35:27.7|Error|CommandExecutor|Error occurred while executing task ApplicationUpdate

[v0.2.0.935] System.Net.WebException: Error: SecureChannelFailure (The authentication or decryption has failed.) ---> System.IO.IOException: The authentication or decryption has failed. ---> System.IO.IOException: The authentication or decryption has failed. ---> Mono.Security.Protocol.Tls.TlsException: The authentication or decryption has failed.
  at Mono.Security.Protocol.Tls.RecordProtocol.EndReceiveRecord (System.IAsyncResult asyncResult) [0x00049] in /root/asustor2/trunk_x86/source/mono-5.4.1.6/mcs/class/Mono.Security/Mono.Security.Protocol.Tls/RecordProtocol.cs:434
  at Mono.Security.Protocol.Tls.SslClientStream.SafeEndReceiveRecord (System.IAsyncResult ar, System.Boolean ignoreEmpty) [0x00000] in /root/asustor2/trunk_x86/source/mono-5.4.1.6/mcs/class/Mono.Security/Mono.Security.Protocol.Tls/SslClientStream.cs:256
  at Mono.Security.Protocol.Tls.SslClientStream.NegotiateAsyncWorker (System.IAsyncResult result) [0x00071] in /root/asustor2/trunk_x86/source/mono-5.4.1.6/mcs/class/Mono.Security/Mono.Security.Protocol.Tls/SslClientStream.cs:418
   --- End of inner exception stack trace ---
  at Mono.Security.Protocol.Tls.SslClientStream.EndNegotiateHandshake (System.IAsyncResult result) [0x00033] in /root/asustor2/trunk_x86/source/mono-5.4.1.6/mcs/class/Mono.Security/Mono.Security.Protocol.Tls/SslClientStream.cs:397
  at Mono.Security.Protocol.Tls.SslStreamBase.AsyncHandshakeCallback (System.IAsyncResult asyncResult) [0x0000c] in /root/asustor2/trunk_x86/source/mono-5.4.1.6/mcs/class/Mono.Security/Mono.Security.Protocol.Tls/SslStreamBase.cs:101
   --- End of inner exception stack trace ---
  at Mono.Security.Protocol.Tls.SslStreamBase.EndRead (System.IAsyncResult asyncResult) [0x0004c] in /root/asustor2/trunk_x86/source/mono-5.4.1.6/mcs/class/Mono.Security/Mono.Security.Protocol.Tls/SslStreamBase.cs:886
  at Mono.Net.Security.Private.LegacySslStream.EndAuthenticateAsClient (System.IAsyncResult asyncResult) [0x0000e] in /root/asustor2/trunk_x86/source/mono-5.4.1.6/mcs/class/System/Mono.Net.Security/LegacySslStream.cs:477
  at Mono.Net.Security.Private.LegacySslStream.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x00000] in /root/asustor2/trunk_x86/source/mono-5.4.1.6/mcs/class/System/Mono.Net.Security/LegacySslStream.cs:447
  at Mono.Net.Security.MonoTlsStream.CreateStream (System.Byte[] buffer) [0x0007b] in /root/asustor2/trunk_x86/source/mono-5.4.1.6/mcs/class/System/Mono.Net.Security/MonoTlsStream.cs:116
  at System.Net.WebConnection.CreateStream (System.Net.HttpWebRequest request) [0x00073] in /root/asustor2/trunk_x86/source/mono-5.4.1.6/mcs/class/System/System.Net/WebConnection.cs:405
   --- End of inner exception stack trace ---
  at System.Net.WebClient.DownloadFile (System.Uri address, System.String fileName) [0x000ad] in /root/asustor2/trunk_x86/source/mono-5.4.1.6/mcs/class/referencesource/System/net/System/Net/webclient.cs:413
  at System.Net.WebClient.DownloadFile (System.String address, System.String fileName) [0x0000e] in /root/asustor2/trunk_x86/source/mono-5.4.1.6/mcs/class/referencesource/System/net/System/Net/webclient.cs:382
  at (wrapper remoting-invoke-with-check) System.Net.WebClient:DownloadFile (string,string)
  at NzbDrone.Common.Http.HttpClient.DownloadFile (System.String url, System.String fileName) [0x0009b] in C:\projects\radarr-usby1\src\NzbDrone.Common\Http\HttpClient.cs:174
  at NzbDrone.Core.Update.InstallUpdateService.InstallUpdate (NzbDrone.Core.Update.UpdatePackage updatePackage) [0x00103] in C:\projects\radarr-usby1\src\NzbDrone.Core\Update\InstallUpdateService.cs:102
  at NzbDrone.Core.Update.InstallUpdateService.Execute (NzbDrone.Core.Update.Commands.ApplicationUpdateCommand message) [0x00071] in C:\projects\radarr-usby1\src\NzbDrone.Core\Update\InstallUpdateService.cs:215
  at NzbDrone.Core.Messaging.Commands.CommandExecutor.ExecuteCommand[TCommand] (TCommand command, NzbDrone.Core.Messaging.Commands.CommandModel commandModel) [0x000ec] in C:\projects\radarr-usby1\src\NzbDrone.Core\Messaging\Commands\CommandExecutor.cs:91
  at (wrapper dynamic-method) System.Object:CallSite.Target (System.Runtime.CompilerServices.Closure,System.Runtime.CompilerServices.CallSite,NzbDrone.Core.Messaging.Commands.CommandExecutor,object,NzbDrone.Core.Messaging.Commands.CommandModel)
  at System.Dynamic.UpdateDelegates.UpdateAndExecuteVoid3[T0,T1,T2] (System.Runtime.CompilerServices.CallSite site, T0 arg0, T1 arg1, T2 arg2) [0x00035] in /root/asustor2/trunk_x86/source/mono-5.4.1.6/external/corefx/src/System.Linq.Expressions/src/System/Dynamic/UpdateDelegates.Generated.cs:1902
  at (wrapper dynamic-method) System.Object:CallSite.Target (System.Runtime.CompilerServices.Closure,System.Runtime.CompilerServices.CallSite,NzbDrone.Core.Messaging.Commands.CommandExecutor,object,NzbDrone.Core.Messaging.Commands.CommandModel)
  at NzbDrone.Core.Messaging.Commands.CommandExecutor.ExecuteCommands () [0x00027] in C:\projects\radarr-usby1\src\NzbDrone.Core\Messaging\Commands\CommandExecutor.cs:41
Duzii
 
Posts: 16
Joined: Wed Feb 05, 2014 4:54 am

Re: Unable to update through GUI

Postby killi » Mon Mar 05, 2018 11:01 am

same problem here. can anyone walk us through a fix?
killi
 
Posts: 5
Joined: Sun Mar 16, 2014 9:05 am

Re: Unable to update through GUI

Postby Duzii » Wed Mar 07, 2018 4:32 am

You can update manually by using putty and executing below commands one at a time

Code: Select all
cd /usr/local/AppCentral/radarr

./CONTROL/start-stop.sh stop

rm -r Radarr

wget https://github.com/Radarr/Radarr/releases/download/v0.2.0.995/Radarr.develop.0.2.0.995.linux.tar.gz | tar xzvf Radarr.develop.0.2.0.995.linux.tar.gz -chown -R admin:administrators Radarr

./CONTROL/start-stop.sh start
Duzii
 
Posts: 16
Joined: Wed Feb 05, 2014 4:54 am

Re: Unable to update through GUI

Postby killi » Thu Mar 08, 2018 7:20 pm

Thanks! I'll give it a go tonight
killi
 
Posts: 5
Joined: Sun Mar 16, 2014 9:05 am

Re: Unable to update through GUI

Postby Stik » Mon Apr 02, 2018 7:23 am

I tried that and am now unable to connect to Radarr at all.

any ideas ?

And it look like radarr is no longer in the asustor apps list Grr
Stik
 
Posts: 29
Joined: Tue Aug 18, 2015 1:52 pm
Location: Adelaide, South Australia

Re: Unable to update through GUI

Postby Stik » Mon Apr 02, 2018 10:01 am

Ok resolved the issue,

The Tar was not extracting using the above code. It was getting an error that scrolled away so fast I missed it.

Use the modified code below and it works perfectly.

Code: Select all
cd /usr/local/AppCentral/radarr

./CONTROL/start-stop.sh stop

rm -r Radarr

wget https://github.com/Radarr/Radarr/releases/download/v0.2.0.995/Radarr.develop.0.2.0.995.linux.tar.gz | tar xzvf Radarr.develop.0.2.0.995.linux.tar.gz

./CONTROL/start-stop.sh start
Stik
 
Posts: 29
Joined: Tue Aug 18, 2015 1:52 pm
Location: Adelaide, South Australia

Re: Unable to update through GUI

Postby isewise » Sat Apr 07, 2018 2:02 pm

Tried the 2nd lines of code and still cant get it to update successfully
isewise
 
Posts: 17
Joined: Sun Apr 12, 2015 6:25 am

Re: Unable to update through GUI

Postby ShaMana » Sun Apr 08, 2018 6:07 pm

Sadly I will have to confirm that the code returns errors as well and breaks Radarr in some way

Edit: Running the wget command a second time actually works. probably some connection troubles
ShaMana
 
Posts: 8
Joined: Sun Apr 08, 2018 6:06 pm

Re: Unable to update through GUI

Postby TinCanFury » Mon Oct 29, 2018 1:10 am

process works great for me!

FYI, link to the latest build is,
https://github.com/Radarr/Radarr/releas ... nux.tar.gz
TinCanFury
 
Posts: 58
Joined: Sat Sep 19, 2015 7:12 am

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