Cannot login after upgrade to 12.0.4

Nextcloud is an open source, self-hosted file sync and share and communication app platform. Access & sync your files, contacts, calendars & communicate and collaborate across your devices. You decide what happens with your data, where it is and who can access it!

Moderator: Lillian.W@AST

Post Reply
OveS
Posts: 8
youtube meble na wymiar Warszawa
Joined: Sat Sep 16, 2017 1:10 am
Location: France

Cannot login after upgrade to 12.0.4

Post by OveS »

I had Nextcloud 12.0.0 installed from the Asustor App Central. Everything was working as it should.
Yesterday I upgraded to 12.0.4 using the built-in web based upgrader of Nextcloud, plus running command "./occ upgrade" at the end.
The upgrade went fine and everything seems to work normally.
Except that I cannot login to Nextcloud with the browser anymore.
My hunch is that there is an issue with permissions but I'm not sure and I don't know how to find out.
Can someone help?
Ove S.
--- AS3202T --- Mac & Linux & Android ---
jauling
Posts: 52
Joined: Wed Feb 01, 2017 1:34 am
Location: Amsterdam

Re: Cannot login after upgrade to 12.0.4

Post by jauling »

You might have better luck with Nextcloud support forums than here. I attempted to upgrade to 12.0.4 yesterday, and my instance got all screwed up, but eventually I got it to behave after playing with a few occ commands.

You can try a couple different occ commands, and hopefully it'll fix your problem:

Code: Select all

./occ maintenance:repair
./occ check
./occ status
I have a special .htaccess in my webroot /volume1/Web/, which I think caused permissions issues, but I was able to recover. My Nextcloud status is a bit funky now though:

Code: Select all

$ ./occ status
  - installed: true
  - version: 12.0.4.3
  - versionstring: 12.0.4
  - edition: 
OveS
Posts: 8
Joined: Sat Sep 16, 2017 1:10 am
Location: France

Re: Cannot login after upgrade to 12.0.4

Post by OveS »

Thanks jauling,

I ran the occ commands, nothing to report. I have the same funky status :-)

I'll head over to the Nextcloud support forums.
Ove S.
--- AS3202T --- Mac & Linux & Android ---
fritzboxuser
Posts: 49
Joined: Mon Sep 07, 2015 6:40 pm

Re: Cannot login after upgrade to 12.0.4

Post by fritzboxuser »

@OveS
have you become any help ? maybe share the solution?
Post Reply

Return to “Nextcloud”