Backup's "spill over" into main backup folder

[Kristalghost]

Hello everybody.

I'm trying to backup a folder but every time I get files and sometimes even folders in my main backup folder.
Does anybody know how I can stop this?
I get the Asustor folder with the pc name folder in it and I'm fine with that structure.
eg. \\<Nas Name>\Backup\ASUSTOR\>PC name>\Drive#E
For some reason allot of files get moved to the main folder (ie \\<Nas Name>\Backup) and not the correct folder.
This is very annoying as i want to use this on mutliple computers and can't have files flying around from multiple users.
I suspect the cause of this is that the path is to long and the developers didn't account for this in some way.
Anybody know how to fix this or request a patch so it can be fixed?

Thanks in advance

[orion]

Oops, I did not encounter this problem. And I think your might be right about path depth. You should report it to asustor: http://support.asustor.com/

[Kristalghost]

I contacted support and was able to make a test case proving the problem.
They already made a fix and after testing will push it out in the next version.
Asustor support has been extremely good and fast for me so don't be afraid to send a message!

[dhstsw]

Same happened to me.

It's caused when the SOURCE path/filename is too "deep" (long). Those files are then put (without path) in the DESTINATION root folder you assigned to the backup.

The only solution i found was to (manually) shorten path and/or filenames from the source path; when done the issue disappears.

cheers.

[Kristalghost]

Next update it should be fixed.
I tested the beta version I got some more and it's fixed now!