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Unable to update my ADM

Unable to update my ADM

Postby veelio » Wed Mar 21, 2018 2:03 pm

I've been trying to update my ADM on my AS1002T - but it gets to the point where it's finished downloading and there's a rollback message that I have to OK.

Clicking OK does nothing, and if I move the OK prompt there's an unlimited amount of them undeaneath that I can move, clicking OK on any of them doesn't work.

Any ideas?

I've tried the automated, and a manual update. Same issue on both.
veelio
 
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Re: Unable to update my ADM

Postby orion » Wed Mar 21, 2018 2:39 pm

I think you should send a support request to asustor. https://support.asustor.com/
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orion
 
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Re: Unable to update my ADM

Postby Antonios » Thu Mar 22, 2018 2:59 am

Update from which ADM version to which ADM version?

Download manually the relevant ADM file and save it somewhere, then update manually.
Antonios
 
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Re: Unable to update my ADM

Postby Project86 » Mon Jul 23, 2018 2:44 pm

I have the same issue with my 602T. I was on an older ADM, maybe 2.7 or so. Now I'm stuck and not sure if I should manually reset or if that will cause problems. Any solution?
Project86
 
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Re: Unable to update my ADM

Postby orion » Mon Jul 23, 2018 4:32 pm

Mine is just fine. I guess that your ADM is too old to upgrade to the latest one. You'd better to contact to asustor's support guy.
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orion
 
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Re: Unable to update my ADM

Postby meetyg » Sun Feb 10, 2019 4:18 am

Hi.
I have the same problem.
It seems Asustor have addressed this issue in their KB:
https://support.asustor.com/index.php?/ ... rade-issue

The solution is not to use Google Chrome (I guess they have a stupid bug that occurs in Chrome...)
I'm trying it right now, using MS Edge browser, it seems to work (passed the OK button).
meetyg
 
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Joined: Wed May 04, 2016 11:16 am

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