Strange system message

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sandro_rocha
Posts: 76
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Joined: Wed Feb 05, 2020 10:49 am

Strange system message

Post by sandro_rocha »

Good Morning. I have AiMaster installed on my smartphone and I occasionally get the message "[Network] External Network dongle was unplugged". I don't have any network dongles plugged into the NAS. What is it?
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orion
Posts: 3485
Joined: Wed May 29, 2013 11:09 am

Re: Strange system message

Post by orion »

That's odd. If you know how to check "dmesg", you should be able to confirm if it's a fake message or not. Anyway, I think you can report this issue to asustor directly.
sandro_rocha
Posts: 76
Joined: Wed Feb 05, 2020 10:49 am

Re: Strange system message

Post by sandro_rocha »

How do I report this issue directly to Asustor?

Just to give more details, I thought it could be a problem with the network interface but I still manage to access the NAS via the network after receiving such a message.
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orion
Posts: 3485
Joined: Wed May 29, 2013 11:09 am

Re: Strange system message

Post by orion »

sandro_rocha wrote:How do I report this issue directly to Asustor?

Just to give more details, I thought it could be a problem with the network interface but I still manage to access the NAS via the network after receiving such a message.
You can send a support ticket here: https://support.asustor.com/
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