I just bought the AS3202T and I cannot register it. Got the message below
Unable to connect to the ASUSTOR server. Please check your network settings and try again. (Ref. 5039)
I can ping www.google.com from the nas and used my dns + 8.8.8.8
Any tip ?
Unable to connect to the ASUSTOR server. Please check your network settings and try again. 5039
Moderator: Lillian.W@AST
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- youtube meble na wymiar Warszawa
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Re: Unable to connect to the ASUSTOR server. Please check your network settings and try again. 5039
I'm getting the same thing when attempting to check for updates from my AS6202T. Must be a problem with the Asustor server, I have to assume they are aware of the problem and are working on it. If it's still down in another 24 hours I will turn in a service ticket, I suggest you do the same.
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Re: Unable to connect to the ASUSTOR server. Please check your network settings and try again. 5039
Looks like Asustor corrected their problems, my AS6202T is able to connect with the server now.
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Re: Unable to connect to the ASUSTOR server. Please check your network settings and try again. 5039
Sometime in the end of December I have not been able to update and download apps. I just did a manual update of ADM hoping that, that would solve the issues. Still the same issue after the update.
Does anyone have any suggestions? I have a ticket in with Asustor, but there is a New Year Celebration going on and I don't know when they will get back to me.
Does anyone have any suggestions? I have a ticket in with Asustor, but there is a New Year Celebration going on and I don't know when they will get back to me.
- orion
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Re: Unable to connect to the ASUSTOR server. Please check your network settings and try again. 5039
I can install / update Apps under AppCentral without problems. It's better that you can describe more detailed information, for example, what's the procedure that we can see the same error as yours.CrackerJack wrote:Sometime in the end of December I have not been able to update and download apps. I just did a manual update of ADM hoping that, that would solve the issues. Still the same issue after the update.
Does anyone have any suggestions? I have a ticket in with Asustor, but there is a New Year Celebration going on and I don't know when they will get back to me.
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Re: Unable to connect to the ASUSTOR server. Please check your network settings and try again. 5039
Is anyone else still having these issues? I cannot register my NAS and continue to see the error messages 5039 and 5608. I have opened multiple tickets with support, and cannot seem to get a response.
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Re: Unable to connect to the ASUSTOR server. Please check your network settings and try again. 5039
I am still having the same issue that others have been reporting. 5039 error and unable to download ADM updates.
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Re: Unable to connect to the ASUSTOR server. Please check your network settings and try again. 5039
Was your ticket ever responded to? Did you try again if not?