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Error 5039 and 5608

Error 5039 and 5608

Postby Belak » Fri Oct 04, 2019 5:06 am

Had my AS6204 working great for several years, and have not been able to fully utilize it since March now.

When I try to access App Central or use EZ Connect, I get the following errors (5039 and 5608) stating the NAS cannot see the server. I have tried disabling/removing other devices from my network to see if they were causing any port/IP conflicts, yet it doesnt appear to make any difference. I am able to access other devices remotely (security system, etc) by using port forwarding fine.

Century Link GIG fiber connection
Ubiquiti USG-PRO Gateway
24 port POE switch

I am able to see the NAS from inside my network and utilize it for file sharing. I can download application APKs from the asustor site fine on my desktop, then manually install them on the NAS and have them function, but the Asustor dashboard will not allow me to access App Central directly to install/update my apps that are currently installed.

Any suggestions?
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Joined: Wed Mar 20, 2019 8:05 am

Re: Error 5039 and 5608

Postby orion » Fri Oct 04, 2019 10:02 am

Sounds that it is caused by NAS's IP settings. Do you setup IP by DHCP? I think you should check DNS server setting (and gateway setting).
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