ADM 3.3.1.RIH2 on AS6202T, AD problem

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asumfer
Posts: 12
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Joined: Mon Jul 01, 2019 7:32 pm

ADM 3.3.1.RIH2 on AS6202T, AD problem

Post by asumfer »

Hi all,

Since updating to ADM 3.3.1.RIH2 on AS6202T, we got AD problem.
I created a new AD user account, but the NAS can't handle it.

When goint to Access Control / AD/LDAP users, and click on Refresh, I receive the following error message:

"Unable to update domain group list. (Ref. 5401)"

when I go to AD/LDAP Groups and click on refresh, I receive "Unable to obtain user list. (Ref. 5401)".

A strange situation!

Please help.

Thanks,
asumfer
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orion
Posts: 3482
Joined: Wed May 29, 2013 11:09 am

Re: ADM 3.3.1.RIH2 on AS6202T, AD problem

Post by orion »

It's better to report this issue to asustor directly. They should be able to fix it faster. https://support.asustor.com/
asumfer
Posts: 12
Joined: Mon Jul 01, 2019 7:32 pm

Re: ADM 3.3.1.RIH2 on AS6202T, AD problem

Post by asumfer »

Thanks for the advice, I did so ---- but in the meanwhile they came out with new version, so I upgraded to 3.3.2.RJ12, and it seems the problem is solved.
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