Backing up files with Unicode filenames

sillysheep · Post by **sillysheep** » Tue Dec 29, 2015 2:28 pm

There seems to be an issue with backing up files that have names encoded in utf-8.

Reproduction steps...

1. Place the attached file with UTF-8 encoded name on to the NAS.
2. Have Crashplan (Asustor v1.2.0) attempt to backup this file to the cloud.
3. Delete the file from the NAS.
4. Attempt to restore the backed up file from the cloud.

Result: Cannot restore the file. File is not part of the backup.
Expected: File should be restored.

Is there a way to configure Crashplan to backup files with encoded file names?

clinton.hall · Post by **clinton.hall** » Wed Dec 30, 2015 7:55 pm

can you look at /usr/local/AppCentral/crashplan/CONTROL/start-stop.sh

in this, near the top, add

Code: Select all

export LANG=en_US.UTF-8

then restart the app and see if this works...

sillysheep · Post by **sillysheep** » Thu Dec 31, 2015 12:32 pm

Thanks again, Clinton.

This change worked great! Any new files with UTF-8 encoded names will now be backed up.

All I had to do afterwards was tell the Crashplan GUI to rescan and pick up all my existing encoded files. (i.e. Settings -> Verify selection every: -> Now)

I'm so glad the fix was so simple.

ASUSTOR Community Forum

Backing up files with Unicode filenames

Backing up files with Unicode filenames

Re: Backing up files with Unicode filenames

Re: Backing up files with Unicode filenames