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Data not Syncing after latest update

Posted: Sat Jul 09, 2016 8:58 pm
by Ukeyes
OneDrive is failing to sync after installing the latest update on my AS7010T NAS. I have tried uninstalling and reinstalling and logging back in but the app is getting stuck on the "Select folders to Sync" window (see attached.) Is anybody else seeing this? Does anyone have a fix?

Re: Data not Syncing after latest update

Posted: Mon Jul 11, 2016 10:15 am
by orion
I think you'd better to send a support request to asustor to check it. http://support.asustor.com/

Re: Data not Syncing after latest update

Posted: Mon Jul 11, 2016 2:43 pm
by Kapitein Haak
Hello Ukeyes,

I have just checked my NAS (AS-304, latest firmware) and the selection of the folders in the Onedrive app is working fine here. When you uninstall the app, is the folder ".onedrive" also removed? If not, you might uninstall the app, use winscp to remove this folder from /volume1/home/admin and reinstall the app.
Do you have anything "weird" in your onedrive folder? I only have some symbolic links to the data folders on the NAS (e.g. Music, Photo, Video, etc) which seems to work just fine.

If this fails back to the support request ;-)

Best regards,
Kapitein Haak