OneDrive Sync keeps pausing.

[njonesn]

I have just under 100GB of data in my OneDrive.
Most of this syncs fine to my NAS however ~500 files are missing and the app keeps pausing.
Whenever I log into the App it shows paused. If I click resume it does, indexes for a while, then pauses again.

Users, anyone else seeing this?
Admins, anything I can do to help you diagnose this?

Thanks
Nathan.

[Shawn.S@AST]

Hi Nathan,

Thanks for the kind feedback! We have done the sync testing under OneDrive without any issue. For the 500 missing files, are they unique in any way or just normal files? I will ask our testing team to conduct similar testing again. Is there anything that we should pay attention to when simulating your scenario? Please kindly let us know.

In the mean time, if possible, can you issue a ticket to us and we can also remotely diagnose what might cause that? This will be quicker to identify the cause!!!

[yupsolo]

same behaviour here.


I'll post more infos later...



Thx

[njonesn]

Get in touch with support. They worked with me and ultimately provided me a beta release and I have not had a problem since. I don't think this beta release has hit release yet.

[yupsolo]

I just did.


USA tech support....

[yupsolo]

Get in touch with support. They worked with me and ultimately provided me a beta release and I have not had a problem since. I don't think this beta release has hit release yet.

I forgot:


THANK YOU!

[njonesn]

You are welcome.

[yupsolo]

got it!


problem solved by now!