Unable to set up OneDrive Business

OneDrive is Microsoft’s cloud storage service. This app can access your OneDrive account and synchronize the files to/from NAS.

Note: Currently, this app does not support OneDrive for Business.

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troshalom
Posts: 12
youtube meble na wymiar Warszawa
Joined: Thu Jan 09, 2020 5:58 am

Unable to set up OneDrive Business

Post by troshalom »

I have the AS5202T and I installed the OneDrive for Business app. It does not list folders to be synced. So, I think I may have signed into the wrong Microsoft account account (they both have the same user name and password). But, I don't know how since it authenticated the app. However, I do not see how to sign out and sign in again.

So, I cannot finish the set-up.

What can I do to get this to work?
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orion
Posts: 3482
Joined: Wed May 29, 2013 11:09 am

Re: Unable to set up OneDrive Business

Post by orion »

I did not install this app. However you can try to disable this app, then enable it again (under ADM web -> App Central). Or re-install this app. ;)
troshalom
Posts: 12
Joined: Thu Jan 09, 2020 5:58 am

Re: Unable to set up OneDrive Business

Post by troshalom »

Yes, I tried that, but it remembers the credentials so I cannot reset it by uninstall/reinstall.
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orion
Posts: 3482
Joined: Wed May 29, 2013 11:09 am

Re: Unable to set up OneDrive Business

Post by orion »

Oops, that's odd. You should report this odd behavior to asustor directly. https://support.asustor.com/
troshalom
Posts: 12
Joined: Thu Jan 09, 2020 5:58 am

Re: Unable to set up OneDrive Business

Post by troshalom »

orion wrote:Oops, that's odd. You should report this odd behavior to asustor directly. https://support.asustor.com/
I did. I actually contacted Microsoft to remove the permissions to that app. We got that squared away, but somehow on the Asustor side it is not releasing credentials. And the Asustor support is lack lustor.

Next time, I will not purchase a device from a company that doesn't provide phone and chat support.
adamgreen
Posts: 1
Joined: Tue Jul 13, 2021 6:57 pm
Location: New Delhi

Re: Unable to set up OneDrive Business

Post by adamgreen »

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