Hi,
I try tu use EZ Sync since a remote PC but it was impossible for me to find my NAS either by the ID Cloud or via the IP of my box even by disabling Firewall and Antivirus...
I access to the NAS from a browser with the HTTPS URL (xxxxxxx / ezconnect.to) from this remote PC ...
What surprises me the most is that I tested access via ASUSTOR EZ Connect > work fine but which creates an IP / port redirection like that > https://127.0.0.1:56599/portal, this redirection is registered in the host file of Windows 10 computer.
So, if EZ Connect finds the NAS remotely, why can't EZ Sync find it?
EZ Sync Remotely
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Re: EZ Sync Remotely
I guess it might be caused by your network environment / settings. You'd better to send a support request to asustor directly. https://support.asustor.com/